Contact Us

  • Listener Care
  • Music & Programming
  • Media & Other Contacts

Contact Great.FM Listener Care

Please choose from the options below to resolve your questions and contact us.

Chat with Us

If you’re unable to resolve your issue via the self-help links, the best way to reach us is via chat.
NOTE: If you are a DJ please be sure to have your account number, radio ID ready. CHAT NOW

Chat Hours:
Monday – Friday: 8am – 11pm EST
Saturday – Sunday: 8am – 8pm EST


Subscribe now and activate my radio

Log in and register to bookmark your favorite songs and make station requests.

No Bills. Subscribe now.

Great.FM has a subscription-free plan. Subscribe Now! or upgrade to access to shows and exclusive events. Our advertisers are a part of the Great.FM family by supporting them your supporting us. Our Listeners are a part of our family by supporting us, we’re supporting you.

Streaming assistance

Fix streaming issues by refreshing the page. If you need further assistance message our support team at [email protected]

Need help uploading Ad

If you need further assistance with uploading your ad, message our support team at [email protected]

More Options

Caller Hotline – 1-347-480-4808 available during live shows.

NOTE: Please be sure to include your account number, radio ID or ESN in the message.

Call Center Hours:
Monday – Friday: 8am – 8pm EST
Saturday – Sunday: Closed

If you have previously contacted Great.FM with an issue, and it hasn’t been resolved to your satisfaction – we’re here to help!

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